Returns & Exchange Policy
Our policy is to make sure you’re satisfied, which is why AA Dance Costumes has a No Questions Asked Exchange Policy.
If you are not satisfied with the product you received from us, just contact us within 7 business days of your purchase. We will issue a return authorization code and instructions on how to exchange the product to us. We will then exchange the product at no charge. We only ask that you cover the cost of the return shipping.
If 7 days have gone by since you received your purchase, unfortunately we can not offer you an exchange.
Items must be returned in their original condition with all garment tags attached in the branded packaging provided. Returns that have been worn, used, altered, or damaged will not be accepted and may be sent back to you and/or an exchange refused.
Can I return or exchange a customized dance costume?
Custom dance clothing and personalized dance costumes include made-to-order artwork and therefore cannot be return and/or exchange. Because customized dance costumes cannot be re-used, we cannot exchange these products due to incorrect fit or wrong measurements Please be very sure to place your order carefully.
Any special orders with requests for alterations or adjustments cannot be returned-exchanged, including change of colors, materials, adding parts or any embellishment to the product. There are not return-exchange on products made out of custom designs.
AA Dance Costumes LLC. fully guarantees all its products against any manufacturing defects, such as a suspected defect in the workmanship or in the materials used. Product defects do not cover damages from an improper use or care and natural wear and tear. ONLY products with manufacturing defects can be returned for refund.
A product exchange must be made within seven (7) business days from when the product was received. All products must be in its original packaging and conditions.
- Only regular priced items may be returned for exchange, items purchased on sale cannot be returned/exchanged.
- AA Dance Costumes LLC reserves the right to refuse any return-exchange not meeting any or all of the terms and conditions on this policy.
- Customers will be notified via email when the order has been processed and the exchanged product has been shipped.
- Our Company policy accepts exchange only, no refunds.
To initiate a Return Process please kindly click here.